Guestlink + Diary
Manage all your bookings in one place!
Guestlink + Diary is an easy-to-use online accommodation diary; you can safely and securely handle bookings made directly by yourself alongside those made online. You can see at a glance which guests are in which rooms and quickly add bookings made with you by telephone or in person. You have complete control and can move and update your bookings at any time. As soon as you make a change in Guestlink + Diary the availability grid is automatically updated on all your Guestlink-powered channels so future guests can see the latest availability. With Guestlink + Diary you can record financial details including extras purchased at the time of booking, additional items purchased during the visit and any deposits received. This allows you to generate a customised invoice.
- Online - Information stored securely on your Guestlink account which can be accessed anytime, anywhere. No more paper diaries
- Easy to use - Allows you to have control of your availability, bookings and guests all in one place.
- Manage the financials - Record all items and print professional invoices.
- Automatically updates websites - Any changes you make in Diary will automatically update information within Guestlink and any of the Guestlink-powered websites you are published on.
Managing your bookings
Using + Diary you can quickly see at a glance which guests are booked with you, and for when, make amendments, change the status of existing bookings and process new bookings. This is clearly shown using the guest's name, and with a click or hover of your mouse you can see the booking details. You can highlight special dates, school holidays and events when making any bookings or updating any status. Bookings for returning customers can easily be identified and a list of all customers with their bookings exported; great for those with repeat
business. You can also record details of your guests.
Managing your guest accounts
Changes can be made when entering the booking or during the guest's stay to add, for example, bar bill or breakfast charges. Within the Account tab you can enter any additional items and payments that you would have previously recorded manually. + Diary stores an online statement for the guest and also produces an invoice for both your own and the guest's records.
"It was a big leap of faith to abandon the paper diary and move over to the Guestlink diary. We did it in the low season and took it slowly. Now, 11
months on, we wonder why we didn't do it before. It was much easier than we thought. Combined with the web booking and the bookings extra function it makes us look and feel more professional".
Christina, Cottage Lodge