As we edge out of lockdown, the Cyber Resilience Centre for Wales (WCRC) is urging businesses in the travel and tourism sector to get protected against cybercrime.
Welsh-based businesses are gearing up for a record-breaking summer with hundreds of thousands of bookings being made through online systems for hotel reservations, car rentals, air travel, restaurants, and cafes etc. And without the necessary protection, organisations leave themselves wide open for cybercriminals to exploit personal data and attack networks.
Paul Peters, Director of the WCRC, which offers local businesses in the region free tools and tips to help improve cyber resilience, said: “Over £2,000 million was spent on tourism in Wales in 2019 and with overseas summer holidays looking increasingly unlikely this year, the sector is expecting an incredible season.
“And yet, with so many people making their bookings online and entrusting their personal information and payment details to private holiday-letting providers, holiday parks, guest houses and hotels, it is crucial these SMEs have cybersecurity measures in place to not only protect themselves but also their customers’ details.”
Such attacks can leave a devastating impact with far-reaching effect. Businesses can suffer from a long list of serious implications, including destruction, alteration, or loss of important files, unauthorised access to sensitive data, loss of billable hours, network access and website access, as well as potential closure, to name a few.
Jim Jones, CEO of North Wales Tourism, said: “As an organisation, we have had to learn the hard way, following a number of incidents relating to cyberattacks against our company. The disruptive experience has made us far more vigilant in protecting our digital assets.
“As we approach a very busy period, especially this summer, and following the lifting of many lockdown restrictions, that tourism businesses in Wales, increase their cyber awareness.”
The WCRC offers tourism providers a few points they should consider when it comes to their online protections. These include the following:
September 2021 August 2021 July 2021 June 2021 May 2021 April 2021 March 2021 February 2021 January 2021 December 2020 November 2020 October 2020 September 2020 August 2020 July 2020 June 2020 April 2020 March 2020 November 2019 September 2019 August 2019 July 2019 May 2019 April 2019 March 2019 February 2019 October 2018 September 2018 August 2018 July 2018 June 2018 May 2018 April 2018 March 2018 January 2018 November 2017 July 2017 June 2017 May 2017 April 2017